If you have encountered error code 1008 while you are launching a content, it means the current account logged into VIVEPORT DOES NOT have the access to launch specific content. Please follow the below troubleshooting steps to recover:
- VIVEPORT supports multiple ways of creating an account. You may have accidentally created an account via social loggin(Steam, facebook, or Google). Kindly check your [Order History], to verify if you have logged into the correct account. For further order history assistance, please go to [How do I get VIVEPORT transaction invoice and purchase history?]for more information.
If the above steps did not solve your problem, kindly go to VIVEPORT Desktop App Settings and report issue to send us a ticket. If you are unable to access Settings or Report issue, please download VIVE-Feedback and report your issue.