What is an HTC Account?
By signing up for your HTC Account, you'll be able to use most of the HTC services that are available on your phone or on our VR related website including VIVEPORT. When you create your HTC Account, you just need to provide your email address or phone number.
We're constantly working on new services and expanding the availability for existing ones, and will make them available to HTC Account users when they are ready for launch.
How do I get an HTC Account?
During the installation of Vive software, you will be asked to sign in to HTC Account. Or, go to HTC account website www.htcsense.com, go to sign in. Follow the instruction there to create an HTC Account or sign in to your social account to connect.
Please aware that to prevent the confusion of login methods, we do restrict user to sign up several accounts with the same email address. Please delete the account that you do not wish to use before you register a new one with the same email address.
What is HTC account sign in process?
On your phone or computer, open your web browser and go to HTC account website www.htcsense.com. To sign in to HTC Account, you first enter the email address or phone number, and then enter the password. Finally, click on login. Or, you can click on the social sign in button to sign in via social services. There's no difference between these two type of accounts. We simply want to provide more options and flexibility for you to sign in with any of those accounts.
I have an existing HTC Account. What will happen to that account if I sign in with my Facebook or Google account?
Your old HTC Account will still work just like before. Your old HTC Account is treated as a separate account from your social sign in account. However, we encourage you to sign in once every 12 months. Inactive accounts may be permanently removed due to prolonged inactivity. This means that you can't use certain HTC services which require you to sign in HTC Account. You will lose all data associated with those services. You may also lose your purchase content and history.
I have an existing HTC Account. Can I associate it with my Facebook or Google account?
Unfortunately, we do not merge existing accounts. Signing in with your HTC Account will be recognized as a different account with your social sign in account.